The Quality Policy of Equiptech supports our Mission Statement:
- Promote a quality-in-all-we-do philosophy with a total company effort and commitment to continuous improvement.
Equiptech is committed to QUALITY, ON-TIME DELIVERY and COST-EFFECTIVENESS, and will:
- Provide products and services which meet or exceed customer needs and expectations:
- Manufacture products which meet customer specifications.
- Strive to meet customer’s target values.
- Monitor customer satisfaction.
- Deliver on-time.
- Ship on the date required by the customer.
- Monitor on-time delivery performance.
- Reduce all costs to the lowest possible level.
- Establish Cost Reduction Programs.
- Monitor the Cost of Quality
To meet our commitment, we must:
- Foster a team approach to defect prevention and problem solving.
- Emphasize appropriate training for all employees.
- Recognize each employee’s responsibility for quality.
- Empower employees to question processes which appear to produce discrepancies.
- Treat fellow employees as both customers and suppliers.
- Acknowledge employee’s self-improvements and contributions to the company.
- Maintain the Quality Department as a partner with Purchasing.
- Exchange expertise with suppliers.
- Use only Selected, Approved, Preferred or Certified suppliers.
- Receive raw materials and outside processed parts only when accompanied by appropriate certifications and inspection documentation.
- Accept only conforming products and services from suppliers.
- Elicit written corrective actions from suppliers.
- Keep the Quality Department independent of, but a partner with, Manufacturing.
- Reduce waste and inefficiency wherever found.
- Seek out technologies for assuring error-free work.
- Continue to implement statistical approaches to reduce variation.
- Draw on customer’s expertise in various areas.
- Strive for complete understanding of our customers’ application requirements.
- Provide customers with written corrective actions.
- Earn customer recognition of our quality progress.
- Develop and achieve Quality Improvement Goals.
- Practice good housekeeping.
- Never compromise safety.
- Review and renew this Quality Policy on a regular basis